DHL Bulleting Hong Kong

CRE Awards for industry-leading customer services

DHL won the Contact Center of the Year (Logistics) Award at the Asia Pacific Customer Relationship Excellence Awards (CRE) for outstanding innovation and customer service excellence combined with strong business performance.

Three DHL employees were also recognized for their dedicated and professional customer service excellence, representing DHL's commitment to placing customers at the heart of every move, and continuously enhancing service quality standards.

Fung Hui Lun, Winner of Customer Service Team Leader of the Year Award
Henry Kwan, Winner of the Customer Service Professional of the Year Award
Janet Chang, Merit recipient of the Customer Service Professional of the Year Award

The achievements validate the company's unparalleled leadership in focusing on customer touch points to ensure positive customer experience.







		Mr. Joel Lo (2nd from right), Key Account Support Manager, DHL Express Hong Kong, with Ms. Karen Cheung (right), Key Account Support Supervisor, DHL Express Hong Kong and Ms. Janet Chang (2nd from left), Customer Service Executive, DHL Express Hong Kong, received the Contact Centre of the Year (Logistics) Award from Mr. Jason Chu (left), Chairman of Asia Pacific Customer Service Consortium (APCSC).		CRE Awards for industry-leading customer services DHL won the Contact Center of the Year (Logistics) Award at the Asia Pacific Customer Relationship Excellence Awards (CRE) for outstanding innovation and customer service excellence combined with strong business performance. Three DHL employees were also recognized for their dedicated and professional customer service excellence, representing DHL's commitment to placing customers at the heart of every move, and continuously enhancing service quality standards. Fung Hui Lun, Winner of Customer Service Team Leader of the Year Award Henry Kwan, Winner of the Customer Service Professional of the Year Award Janet Chang, Merit recipient of the Customer Service Professional of the Year Award The achievements validate the company's unparalleled leadership in focusing on customer touch points to ensure positive customer experience.
		Ms. Connie Tang, General Manager, DHL Express Hong Kong (3rd from left) is proud of the employee achievements at the CRE Awards: Mr. Henry Kwan (left), Mr. Fung Hui Lun (3rd from right) and Ms. Janet Chang (right).